Got Cigars?

Saturday, October 4, 2014

Working Angry


Coming off a heralded month of our Intech subsidiary Incognito Worldwide's selection as Silicon India Magazine's Start-up of The Month in August, a team member asked me today "Why are you always angry?"

Anger is sometimes confused with frustration.The team member in question was taken aback by my sometimes scathing words, telling me that "I've been working so hard lately, putting in countless hours, and this assault by you hurts my feelings."

Thursday, July 10, 2014

When Policy Overrided Philosophy - a Case study



Some businesses follow very strict operating policies, while others follow philosophies. Which is better? To follow I'll show you a case study how one ruined a customers loyalty at Best Buy.

Wednesday, June 25, 2014